Published:2009/10/02  Last Updated:2009/10/02

SugarCRM vulnerable to cross-site scripting


SugarCRM contains a cross-site scripting vulnerability.

Products Affected

  • SugarCRM Community/Professional/Enterprise Editions 5.2.0i and earlier
  • SugarCRM Community/Professional/Enterprise Editions 5.0.0l and earlier
  • SugarCRM Community/Professional/Enterprise Editions 4.5.1p and earlier


SugarCRM is a customer relationship management (CRM) software. SugarCRM contains a cross-site scripting vulnerability.


If a user views a malicious page and clicks the print icon while logged in, an arbitrary script may be executed on the user's web browser.


Update the Software
Update to the latest version according to the information provided by the developer.


JPCERT/CC Addendum

Vulnerability Analysis by JPCERT/CC

Analyzed on 2009.10.02

Measures Conditions Severity
Access Required Routed - can be attacked over the Internet using packets
  • High
Authentication None - anonymous or no authentication (IP addresses do not count)
  • High
User Interaction Required Simple - the user must be convinced to take a standard action that does not feel harmful to most users, such as click on a link or view a file
  • Medium
Exploit Complexity Medium-High - expertise and/or luck required (guessing correctly in medium-sized space, kernel expertise)
  • Medium

Description of each analysis measures


Takeshi Terada of Mitsui Bussan Secure Directions, Inc. reported this vulnerability to IPA.
JPCERT/CC coordinated with the developer under Information Security Early Warning Partnership.

Other Information

JPCERT Reports
CERT Advisory
CPNI Advisory
JVN iPedia JVNDB-2009-000065

Update History